Your two most pressing Outlook iCloud Sync issues SOLVED

Gallery

If you are reading this, you probably want to be able to add or change contacts or calendar items in Outlook on your computer and have them reflected, ‘through the magic of iCloud,’ on your iPhone, and vice versa, from phone to computer. That was all I wanted, but I hit some walls that seemed insurmountable until I found solutions posted by some expert and helpful users. I decided to post them together to offer you, the reader, one-stop shopping to these fantastic fixes.

ISSUE: “Setup cannot continue because Outlook is not configured to have a default profile.”
This one smacks you in the face right out of the gate, after you have installed iCloud and are in setup. You check the box to tell iCloud to sync Mail. Contacts, Calendars, and Tasks, hit apply–and you get the message above. After rapidly descending on an estimated 11 zillion sites with solutions that did not work, I found one that did.
SOLUTION: Close iCloud. Open File Explorer, go to c: \ Program files(x86) \ Common files \ Apple \ Internet and find the file simply called iCloud (it’s icloud.exe, but the extension may not be visible). Right-click it and choose Properties. Click the Compatibility tab and you should see something like this:

The compability troubleshooter button is highlighted, and I pressed that and put the system through its paces, but ultimately all you have to do is check the box and select the pulldown menu so it reads as it does here: “Run the program in compatibility mode for Windows 8.” Press [OK] at the bottom.

Now open iCloud again, check the box for Mail. Contacts, Calendars, and Tasks, hit apply, and it should go through its sequence to set up iCloud and Outlook to sync.

ISSUE: Contacts are syncing but calendar items are not.
I again found a number of sites with well-meaning solutions that weren’t, but thankfully found one pretty quickly that worked.
SOLUTION: Open Outlook, choose calendar, and double-click in a date box to set up a new Appointment. You’ll notice Calendar at top left.

Your calendar may be defaulting to Outlook Data File as mine did:

If so, use the slider to page down, find your iCloud calendar, and check the box for Calendar:

I was going to say this is not a permanent solution because you will have to do this every time. However, it appears that if I just remember to keep the iCloud calendar checked instead of letting Outlook select Outlook Data File as the default calendar to show, new calendar invites I create are coming up correctly in iCloud calendar.

To close the loop, I double-checked whether calendar entries I create in iCloud are syncing to Outlook. iOS lets you preset the calendar in which new Appointments are created. So yes, new Appointments I create on my phone are syncing fine in Outlook without any adjustment.

As some of my friends in other parts of the world like to say: “There you are. All sorted.”

I am guilty of having saved content and screenshots in my files, but not links to the pages where I found this sage advice, to give credit where due. Thank you, solution providers. You know who you are, and you have my eternal gratitude.

 

How iPhone Got Her Outlook Back

Gallery

After working fine for years, suddenly iPhone and Outlook stopped syncing contacts and calendars. Outlook started throwing off messages a la, “Outlook had a serious problem with the iCloud Add-In, do you want to disable it?,” and the iCloud tab and Refresh button disappeared from Outlook. None of what I’ll politely call the ‘easy fixes based on standard instructions’ you so often see about things like this all over the Web did a thing to change the situation. Here’s how I solved it:

[1] In Outlook 2010: File > Options > Add-ins. That brought me here:

This is actually the ‘after’ view–after I fixed this. The view when I attacked this problem was identical except that iCloud Outlook Addin was appearing under Disabled Application Add-ins. No, I am not disabling it and going through the process all over again for the sake of this piece. There is journalistic integrity–and there is “Why in God’s name did you touch it again after you rescued it the first time?!” But I digress…

Anyway, noticing the file location paths, I typed in a separate note the file location for the iCloud Add-in shown above: C: > Program Files (x86) > Common Files > Apple > Internet Services > APLZOD32.dll. You’ll see why in a minute.

The page is preset to Manage COM Add-ins, and I pressed [Go].

[2] That brought me here:

In this view I selected the Cloud Outlook Addin* to highlight it, as shown above, and pressed [Remove].

[3] Next, in this same view I next pressed [Add…], and navigated to the file location I had found above, which brought me here:

I selected the file, saw it was now listed in Active Application Add-ins, and noticed that, miracle of miracles, the [iCloud] tab at the top of the Outlook window, and the [Refresh] button, had returned. Yes, syncing iPhone to Outlook could actually be a refreshing experience again.
So far so good, but any dev and probably many readers know what comes next: TESTING.

I held my breath as I tested it: added and deleted Calendar and Contact items, and modified existing items, on iPhone and in Outlook, and they are now updating both ways—iPhone-to-Outlook and Outlook-to-iPhone—either immediately in front of my eyes, or when I hit Refresh.

“Victory is mine”…and, if you’ve been seeking a solution to this problem: YOURS. We’re all in this together.

*Whoever was in charge of placing dashes in filenames missed on the iCloud and VBA (Microsoft Visual Basic for Applications) “addins,” or as they’re widely known: Add-ins.

MarketBLOG 2012 in review by WordPress

Standard

The WordPress.com stats helper monkeys prepared a 2012 annual report for this blog. [WordPress’s words, not mine, but kind of hilarious so I’m keeping them.]

Here’s an excerpt:

600 people reached the top of Mt. Everest in 2012. This blog got about 2,000 views in 2012. If every person who reached the top of Mt. Everest viewed this blog, it would have taken 3 years to get that many views.

Click here to see the complete report.

You can’t fire the planet. Engage it through social media instead

Standard

It always amazes me how, in the worst global economy of our lifetimes–where lost jobs can destroy families, and every family destroyed adds to the global misery index for us all–that when the subject comes up about employees and social media, the focus always seems to be on “Policies that help companies cover all the bases so you can easily terminate employees.” I guess some consultants can make a tidy living at that kind of thing, and sleep at night, but as usual, policy and executive fiat may ‘win’ short-term while failing to address long-term reality. What does?

(1) First, companies need to rein in, remove or at least redeploy the incompetents and abusive jerks who have found their way into more than a few executive suites. That alone Continue reading

Facebook privacy: 3 Degrees of Separation

Standard

Even Facebook knows the term “Friend” is relative–and that relatives may not be friends. That’s why the network, which in its IPO prospectus says it has more than 800 million active users, is in discussions with companies in a little-known corner of analytics called social network analysis (SNA). The goal: to track, quantify and monetize the true “friend” groups, the Influencers and those they influence, in this global community of you and hundreds of millions of your closest Friends. Continue reading

Can uXeeMe Now?

Standard

I’m on Klout, which purports to assess a company’s or individual’s “social capital” by the networks they belong to and the interactions they generate in those networks. You may be there, too. It’s a pretty good platform and I like the way it incorporates elements of other networks, such as importing the lists I’ve created on Twitter. Yet a new social media friend, Nate Riggs (@nateriggs), has shown how Klout can be gamed to artificially inflate one’s score. More broadly, right now Klout only lets one connect a handful of social networks (currently 12)–including some that are of marginal importance, and I can only guess are on the roster due to relationships between principals and organizations. So while there is no doubt it has some use as a social media indicator, I question its ability to fully assess and quantify one’s social capital. Continue reading

TM Forum publishes my “Let’s Make it a Good (Mobile and Web) Experience”

Standard


Hello again. TM Forum, the world’s leading industry group/consortium on all things network management, published a little piece I did on what mobile and website operators (everyone from AT&T, Verizon and Telecom Italia Mobile to Amazon.com) are doing to see not just that their own networks and sites are “up” but what WE are experiencing as users, and how to fix it. The piece appears in the Forum’s Inside Leadership newsletter; invite you to read more if you like here. Continue reading

Is Facebook the new email?

Standard


We’ve certainly discussed the pros, cons and security angles around Facebook here and here, and as promised we’ve been adding useful links to one of these, our Facebook Privacy page. Worth mentioning in passing but today I’m thinking more of another entry, Is Social Media Really Bankable, that cited examples of how some of the largest companies in the world—and maybe yours—are starting to leverage social media to build their businesses.

Bloggers normally look outward for suitable subject matter, but in this case my own tendencies have caused me to question whether we’re part of a larger trend. Continue reading

Social media and OSS/BSS pack a powerful one-two punch for business

Standard
This article is also syndicated here

Heard about a conversation recently that I just had to share with you. A group had gathered at an industry event and a client asked whether a supplier participated in social media: “Are you on Twitter, do you have a blog, things like that,” to which the vendor replied, “Um, we don’t do any of that, we only spend time on real business.” Rarely do I hear of something as proudly, defiantly and arrogantly wrongheaded as that, especially when, as it turns out, all of the company’s clients and top prospects have at least one Twitter persona, and some as many as 10-20. Yet when I learned that same speaker later described the rest of the company’s business model as, “Doing the impossible for less money than the competition”—I understood. The speaker and company are riding a business model rooted in thinking small that is destined to hit the wall. Continue reading

When you add it all up, this is one hot browser

Standard
This blog entry is also syndicated here

Email clients and web browsers are now essentials of business and personal life for most of us. Your choices of browser and email client impact pretty much every move you make online including your active participation in new media. As such, while my quest for the perfect browser is hardly a life and death matter, I hope it makes for a decent read and gets you to try some new options, including some I guarantee many of you have never heard of before. Continue reading