…and mercy mild, all God’s service providers and enterprise IT shops reconciled.
To be sure, there is plenty of disharmony and cutthroat competition in the networking, software and telecommunications industries–and in all industries–and unless our Creator were to suddenly begin to endow us all with a quite different set of characteristics, it will always be thus. Yet especially during this holiday season it is encouraging to see groups that have previously been best characterized as “warring factions” learning from each other and (dare I say it) working together.Continue reading
While some of the largest players such as IBM and Accenture have provided a service delivery platform or two (IBM for Sprint and India’s Bharti Airtel, Accenture for Turkcell), a strike force of small independent software vendors (ISVs) has been crafting and deploying SDPs for broadband operators. And some of IBM and Accenture’s fellow heavyweights not only have taken notice but have taken out their checkbooks to bring some of that upstart-developed goodness home for the holidays.Continue reading
Cable MSOs and other broadband providers need to continue growing revenues and boosting profitability to keep investors and other stakeholders happy as they sink resources into new service offerings and try to become everyone’s “friend in the digital age.” Meanwhile, Verizon is working to transform itself from a ‘telco’ into a communications and entertainment company-a model being replicated across the telecom landscape.
So in what is still thankfully a competitive market, it is counterintuitive that so many continue to manage their service offerings in the least efficient, highest-cost ways and place themselves at a competitive disadvantage. Continue reading