“Verizon (and AT&T), we’ve got a problem.”

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We could have titled this one several ways: “Every Port a Storm?” Or maybe “A Plea for Good Portmanship.” I think we got it right. Apollo 13, the movie that seared the phrase “Houston, we’ve got a problem” into global consciousness, is a masterful mixture of tension and teamwork with rooms full of NASA scientists and engineers, and Jim Lovell and crew in the spacecraft, finding various technological needles in haystacks in a brave effort to get the astronauts back to Earth.

I’m pretty sure the cast of characters it took to port our older daughter’s mobile phone number from AT&T to Verizon over the holidays resembled the NASA team portrayed in Apollo 13. Continue reading