Your two most pressing Outlook iCloud Sync issues SOLVED

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If you are reading this, you probably want to be able to add or change contacts or calendar items in Outlook on your computer and have them reflected, ‘through the magic of iCloud,’ on your iPhone, and vice versa, from phone to computer. That was all I wanted, but I hit some walls that seemed insurmountable until I found solutions posted by some expert and helpful users. I decided to post them together to offer you, the reader, one-stop shopping to these fantastic fixes.

ISSUE: “Setup cannot continue because Outlook is not configured to have a default profile.”
This one smacks you in the face right out of the gate, after you have installed iCloud and are in setup. You check the box to tell iCloud to sync Mail. Contacts, Calendars, and Tasks, hit apply–and you get the message above. After rapidly descending on an estimated 11 zillion sites with solutions that did not work, I found one that did.
SOLUTION: Close iCloud. Open File Explorer, go to c: \ Program files(x86) \ Common files \ Apple \ Internet and find the file simply called iCloud (it’s icloud.exe, but the extension may not be visible). Right-click it and choose Properties. Click the Compatibility tab and you should see something like this:

The compability troubleshooter button is highlighted, and I pressed that and put the system through its paces, but ultimately all you have to do is check the box and select the pulldown menu so it reads as it does here: “Run the program in compatibility mode for Windows 8.” Press [OK] at the bottom.

Now open iCloud again, check the box for Mail. Contacts, Calendars, and Tasks, hit apply, and it should go through its sequence to set up iCloud and Outlook to sync.

ISSUE: Contacts are syncing but calendar items are not.
I again found a number of sites with well-meaning solutions that weren’t, but thankfully found one pretty quickly that worked.
SOLUTION: Open Outlook, choose calendar, and double-click in a date box to set up a new Appointment. You’ll notice Calendar at top left.

Your calendar may be defaulting to Outlook Data File as mine did:

If so, use the slider to page down, find your iCloud calendar, and check the box for Calendar:

I was going to say this is not a permanent solution because you will have to do this every time. However, it appears that if I just remember to keep the iCloud calendar checked instead of letting Outlook select Outlook Data File as the default calendar to show, new calendar invites I create are coming up correctly in iCloud calendar.

To close the loop, I double-checked whether calendar entries I create in iCloud are syncing to Outlook. iOS lets you preset the calendar in which new Appointments are created. So yes, new Appointments I create on my phone are syncing fine in Outlook without any adjustment.

As some of my friends in other parts of the world like to say: “There you are. All sorted.”

I am guilty of having saved content and screenshots in my files, but not links to the pages where I found this sage advice, to give credit where due. Thank you, solution providers. You know who you are, and you have my eternal gratitude.

 

Is Facebook the new email?

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We’ve certainly discussed the pros, cons and security angles around Facebook here and here, and as promised we’ve been adding useful links to one of these, our Facebook Privacy page. Worth mentioning in passing but today I’m thinking more of another entry, Is Social Media Really Bankable, that cited examples of how some of the largest companies in the world—and maybe yours—are starting to leverage social media to build their businesses.

Bloggers normally look outward for suitable subject matter, but in this case my own tendencies have caused me to question whether we’re part of a larger trend. Continue reading

Social media and OSS/BSS pack a powerful one-two punch for business

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This article is also syndicated here

Heard about a conversation recently that I just had to share with you. A group had gathered at an industry event and a client asked whether a supplier participated in social media: “Are you on Twitter, do you have a blog, things like that,” to which the vendor replied, “Um, we don’t do any of that, we only spend time on real business.” Rarely do I hear of something as proudly, defiantly and arrogantly wrongheaded as that, especially when, as it turns out, all of the company’s clients and top prospects have at least one Twitter persona, and some as many as 10-20. Yet when I learned that same speaker later described the rest of the company’s business model as, “Doing the impossible for less money than the competition”—I understood. The speaker and company are riding a business model rooted in thinking small that is destined to hit the wall. Continue reading

Mobile advertising is on the move

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This blog entry also appears here

Ty Wang, senior director of product marketing for service delivery solutions at Oracle, posted an entry on the Open Communication Blog at Billing & OSS World touting a Gartner forecast that mobile advertising will generate billions of dollars in revenue by the year 2013. Ty asked a great question, in effect, these figures sound great, but what if anything is really happening in the market? Who’s doing this? As the animated hologram told Will Smith’s character in the movie I, Robot: “THAT, detective, is the right question.” Some big (and small) players are making important things happen that are building the foundation for that promised market growth. Continue reading

“Recommended browser for the new WordPress”? AVANT

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Open letter to Che Anderson at Avant Force, makers of Avant and Orca browsers:

You have a serious image problem! I operate my own self-built website, and every time I make any change I bench-test the site on the most popular browsers:

Avant is the only one, and I mean the ONLY one, that captures every detail of every single page perfectly, identically to Internet Explorer. The difference is, Avant is light-years faster (OK, hyperbole but I’m using it to make a point) and easier to use. Continue reading

This election is all about (data) integrity

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With competition from every side, service providers must roll out a great many new services and features in the next few years to slake the thirst of overheated markets. We’ve talked about service delivery platforms (SDPs) that can slash the time, cost and risk of doing that, not just for today’s services but by providing a platform for services we haven’t even thought of yet. SDPs also lend a hand with the cost side of the equation, which is helpful because while service providers gamely strive to reach consumers and businesses with every conceivable service on every possible device, they must also improve operational efficiency to align their cost structures with revenues. SDPs help ease capex by employing more enterprise networking devices that on average are far less expensive than telecom equipment, and because their service-oriented architecture (SOA) structures enable service providers to leverage network capacity, content and other service components from a myriad of other sources instead of having to build it all themselves. Continue reading

Strange(ly familiar) BREW

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“Went looking for wireless apps and what did I see…an SDP looking back at me.”

Over the years the longest-running publications in our industry have done a lead story or two based on our research, not because OSS or BSS sent a Chris Mathews-style thrill up their leg but (of course) because of the services they enable. Well designed and executed B/OSS is truly a marvel to behold, but it’s a means to an end. If you don’t believe me you can ask the hundreds of hot software shops in our industry who met the cold front of market reality and whose businesses either came to a stormy end or were blown off their original course into entirely different industries. The elements upon which we build today’s networks are no longer dimwitted devices waiting to be managed, they’re rolling off the assembly line smarter and more self-managing than ever before, with more robust element managers built either by the manufacturers themselves or by the likes of Nakina Systems. Continue reading